Terms and Conditions

All bookings are confirmed only after receipt of full or partial payment as per package requirement.
Customers must provide accurate details (passport, ID, travel dates, etc.) at the time of booking.
Any incorrect information may result in booking cancellation or additional charges.

A non-refundable advance is required at the time of booking.
Full payment must be completed before departure or as per agreed timeline.
Payments can be made via bank transfer, UPI, credit/debit card (transaction charges may apply).

We do not book or issue international/domestic flight tickets.
Customers are solely responsible for booking their own flights to and from Thailand.
The agency is not liable for flight delays, cancellations, rescheduling, or missed connections.

Effective May 1, 2025, all foreign travelers must complete the Thailand Digital Arrival Card (TDAC) online within 72 hours before arrival.
This replaces the old paper TM6 arrival form.
Customers must submit the TDAC only through the official Immigration Bureau portal (no fee applies).
A confirmation PDF/QR code will be issued, which must be presented at immigration.
Failure to complete the TDAC may result in delays, penalties, or denial of entry into Thailand.
The agency is not responsible for TDAC rejections, technical issues, or problems caused by incorrect information submitted by the
traveler.

Refunds (if applicable) will be processed within 15–30 working days after deductions.
Service fees, convenience charges, and non-refundable deposits are not eligible for refunds.

The customer is responsible for holding valid travel documents (passport, visa, insurance, etc.).
The agency is not responsible for visa rejection, immigration delays, or refusal of entry into Thailand.

Only services mentioned in the booking confirmation/voucher are included.
Exclusions (e.g., meals, tips, personal expenses, additional tours, flights) are to be borne by the traveler.

Any changes requested after confirmation (dates, hotels, tours) may attract additional charges.
The agency reserves the right to modify the itinerary due to operational reasons, weather, or safety concerns.

The agency acts as an intermediary between customers and hotels, transport operators, and tour providers.
We are not responsible for delays, accidents, loss of baggage, natural calamities, strikes, or circumstances beyond our control.
Customers are advised to purchase travel insurance for safety and protection.